Vinculum fully understands the importance of providing customers, agents, and route partners with accurate billing statements, reports, and call records. To provide customers information they need, we utilize the Fastlink System for billing and traffic reporting, providing the following features and benefits:
- Real-time traffic data and summaries.
- Summaries for each destination, including call attempts, call completions, ASR percentages, total duration, average duration per call, total revenue, revenue per minute, total cost, cost per minute, total margin, and margin per minute.
- Accurate, timely, and flexible billing.
- Accurate and flexible system for changing customer rates and sending rate change notifications.
- A complete least-cost routing database.
- Web-based system allows secure and easy access to Vinculum vendors and agents worldwide.